The cancellation by the client must be done in writing. The deposits paid for the reservation will be returned, less the amount of sixty dollars or its equivalent of two hundred soles ($60.00 USA-S/ 200.00), which is considered a cancellation fee; this applies when the cancellation is made at least ninety days before the start date of the service.

If the cancellation is made at least 31 days before the start date of the service, all cancellation charges from Peru Alive’s third-party providers will be added to this cancellation fee. If the cancellation is made 30 days or less before the start date of the service, the cancellation charge will be 100% of the cost paid for the reservation, and we reserve the right not to issue a refund.

At Peru Alive, this policy is strictly applied because, once we have the traveler’s reservation, we make prepayments for tickets and payments to our third-party providers to ensure a sacred journey with a timely and high-quality service.

The cost of this service is for a complete package, meaning there is no possibility of reimbursement for any service not used by the client (for example, an unused hotel, uneaten meals, or an incomplete service). Exceptions apply only when Peru Alive is unable to provide the service.

By choosing Peru Alive, you embark on an ancient route of transformation. Our Cuzco spiritual travel experiences allow you to connect with the sacred energy of the Andes, helping you transform your life through meaningful spiritual tours in Peru and Sudamérica.